Terms And Conditions
- Dunable Guitar Shop is open Wed-Sat on non-Holidays. We do not ship every day. Please understand that we are a small operation, but we do our best to get your order shipped within 1-3 business days from the time you place it.
- We do not accept returns unless there is shipment damage, or if a new product is defective beyond what is considered repairable by a local tech (for example, a guitar needs a setup or electronics looked at after shipment). Used and B-stock items are not returnable unless in a different condition than described. No return will be accepted after 7 days from which you receive it.
- If you are outside of the US, please be aware you may be liable for some amount of import tax/duty! We do not pay for this, and are not experts on every country's policy, so please do your own research on this before placing the order.
- Any canceled/returned orders due to anything other than the situations described above are subject to a restocking fee of whatever the original payment method processing fee is, plus cost of return shipping if Dunable Guitar Shop paid for it. Original shipping cost will not be refunded.
- We are reasonable and honest people, willing to help you with any issues that may arise. The above listed terms are here just to ensure we are not taken advantage of. :)